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Questions (this page)

Questions and answers

Questions

How much does iDirres cost?


A working copy of iDirres with 5 user licenses, complete with functioning shopping cart and numerous other features, costs £68.00 (ex VAT) per month. Which works out at just under 45p a day per user!
 

How long do I have to commit to you?


That’s the great thing... you subscribe to iDirres month by month, and you only have to give 28 days’ notice if you wish to stop using iDirres.
 

How do I pay for iDirres?


We ask that the first month’s payment is made either through our shopping cart, or by cheque, then subsequent payments are collected through a reputable Direct Debit collection company.
 

I know nothing about barcode scanners; can you help?


Cogitar Software has found a company who can provide the best barcode scanners for your needs. We recommend this specific brand (DataLogic) as we have developed and tested the solution against it.
 
If you would like to know more please, contact Cogitar Software and we will be more than happy to provide contact details.
 

May I use my existing bar code scanner?


A number of different USB scanners have been tested with iDirres and we are pleased to say that all of them were successful. However, for reasons of optimum software compatibility we recommend the DataLogic 80 as our approved solution.
 

Will we need to rebuild our website to use your shopping cart?


Our Shopping cart application is simple and ease to integrate into your existing website. All your developer has to do is “frame” through to the shopping cart and iDirres does all the rest. To you customers it appears as if it’s your business.
 

Can I change the graphics on the shopping cart?


Yes, you can; please contact us for more information.
 

Where can I find help?


iDirres has a comprehensive help file system. All you need to do is log into the customer area and you can easily find the information you require.
 
Should you have a problem for which you cannot find a solution, you may log a support call through the customer portal (details in your iDirres set-up pack).
 
If you have purchased the telephone support option, please use the number provided to you.
 

Do you provide staff training?


Yes we do provide training: Please contact us for further details.
 
We also welcome enquires from training companies who would like to become training providers.
 

How flexible is iDirres?


iDirres contains numerous options to help improve business organisation, efficiency and capabilities. We have designed iDirres to allow for its use in many diverse industries, yet still we are able to offer a unified response to your needs.
 

Any other questions?


We're here to help, so please contact us if you'd like to know more.
 

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iDirres: more information

iDirres features

iDirres overview

Company details

Our partners

iDirres has the following parts integrated into it for no extra cost:

iDirres is the best solution for your business; find out why here:

We are a UK registered Limited company formed in 2003, find out more about us.

We work with dedicated partners to help you get your business up and running.

Shopping cart / e-commerce

Pricing

About

Become a reseller

Online customer service system

Questions

Contact

Partners

Customer relationship management

28 days notice only

Testimonials

Order processing system

Buy now £16.66 per month

Marketing e-mail system

Benefits of iDirres

Content managed website

Free upgrades

Stock control

Example sites

Prospect management

iDirres flow chart

Integrated diary management

iDirres the video!

ID / Membership cards

iDirres terms and conditions

iDirres computer requirements

Cogitar Software are proud to be members and supporters of a number of organisations:

We are members of York and North Yorkshire Chamber of Commerce Visit the FSB website We are Race Online Official Partners

Share in our vision for lower cost integrated business software systems

Follow idirres on Twitter View Cogitar Software's profile on LinkedIn
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Cogitar Software Limited, company details:

Address:

9-13 Thorne Road, Doncaster, South Yorkshire, DN1 2HJ

Registered in England & Wales No: 04915506 VAT REG: 827916007

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