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Amplified Cloud: customer service help desk system |
With our complete system you can easily control and organise your
customer services and knowledge management.
We have designed it especially for businesses like yours, a support
system that helps your highly responsive business deliver customer services and
knowledge online like no other system for the cost.
With Amplified Cloud you can store knowledge economically but with instant access. If you think of every time
you lost hours searching for knowledge, you will soon see why Amplified Cloud is becoming the choice for the growing business.
Since 2003 our customer services system has proven that its capabilities and benefits are unlimited in any number of industries,
from travel agents to shops, used by companies who wish to show their customers that they care.
When a customer brings a problem to you, provide them with secure web access so they can see you are dealing with their problem.
Compare your Amplified Cloud attitude to that of your competitors who do not provide online access: your customer services system runs night and day, week in, week out,
allowing your customers to access it when it is convenient for them.
For you, storing knowledge is about saving time and promoting a business that runs without you.
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Key benefits to your business: |
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Web access portal built in (for no extra cost), customers can log their own support calls.
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The ability to add multiple customers to one support call
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Automatic e-mailing of updates / customer notices
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You create categories and status levels; you’re in control of your settings
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Show you understand your customers' problems with online customer services access
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Keep and share knowledge in your business, not in your staffs' memories
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Customers who can login don't need to make telephone calls for progress reports
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Create linked customer services calls to show what you are really working on
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Work with your information on the move
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Do you know we use PayPal for payments?
Do you know that we use PayPal © for payments? Because of the way PayPal works, you are in control of your payments, unlike Direct Debits or Standing Orders.
We don’t store ANY of your credit card details as PayPal handles all the order processing. You can buy safe with us.
Money back: we’re confident that you’ll find Amplified Cloud is what you’re looking for. Because of that, we are happy to say that if you find that it’s not what you’re looking for then we will return your subscription, no questions asked, in the first 14 days. And don’t forget that you can cancel your subscription at any time with only 28 days' notice. We don’t tie our customers into long-term contracts, unlike our competitors.
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You have three options available when you purchase Cogitar Software’s Amplified Cloud product.
One option is to pay a one-off, non-refundable set-up fee: this provides you with telephone support to help
you set up your system.
A further option is to pay for a non-refundable customised website design and support fee.
With both these options, the extra payment is non-refundable under the 14-day offer.
Finally, many users feel competent enough to set up their own system using the manuals we supply,
and therefore purchase the product without the set-up fee (we do still provide free product support via our
online customer services desk).
However, if you wish to purchase the set-up package later on you may do so at any time. Please contact us if you should have any questions.
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Option 1: subscribe to Amplified Cloud and install it yourself using our manual (free online help)
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£16.66 per month (ex vat), per user
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Option 2: subscribe to Amplified Cloud and pay a one-off set-up fee which gives you telephone support
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£16.66 per month (ex vat), per user with a one off payment of £195.00
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Option 3: as Option 2, and including a basic but customised website design, reflecting your ideas
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£16.66 per month (ex vat), per user with a one off payment of £365.00
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Would you like to ask a question?
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There are a number of ways you can connect with us, these are:
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For more options, please visit our contact page. Visit our contact Page
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Amplified Cloud: Comparison chart |
Compare the versions of Amplified Cloud
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Amplified Cloud: key points
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Amplified Cloud is an all-in-one integrated product: seamless linkage between all modules
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Amplified Cloud is a pay-as-you-go product, just as you do with your mobile phone
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Amplified Cloud has a 28-day notice period
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You pay with PayPal, so you're the one in control
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Hosting is included in the price
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Amplified Cloud is operational with no hidden extras
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Simple and easy to integrate into existing websites
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Cloud-based software: work with your information on the move
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Software developed and run in the UK since 2003 by
Cogitar Software Limited
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Amplified Cloud: how it works
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Amplified Cloud uses the Internet to connect all parts of the system together to
create one amazing integrated system.
That means you do not have to worry about purchasing or managing
servers for your office.
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The Amplified Cloud website/online web support system is hosted by us, for you, with no extra hosting fees
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Can be installed on multiple machines: you need a license per user, not per computer
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Amplified Cloud will expand as your business does
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Amplified Cloud uses Microsoft programming languages
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The number of user subscriptions can be easily changed
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Customer services and knowledge management
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